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OpenLearn AI Public Offer
Version of 7 November 2026. Effective 7 November 2026.
1. Parties and service
Provider: Pavel Igorevich Shepshelevich, a professional income tax payer, Russian INN 772990579929, support@open-learn.ai. This offer proposes a paid service contract with an individual accepting its terms.
The Provider supplies OpenLearn AI functions: requests to third-party AI models, results, history and related tools, remotely. Conduct and AI limitations are in the terms, data processing in the policy.
2. Acceptance
Acceptance is an action identified in the interface as accepting the offer: creating an account following the relevant notice, separate confirmation in a sign-in form, or payment after an opportunity to read the text and the refund policy. Links are available before proceeding to payment. Registration creates an account and does not automatically charge funds.
Reading the Policy does not replace separate consent for purposes requiring it. Advertising choice is independent of the contract.
3. Balances, bonuses and top-ups
The paid balance is an advance not yet applied to services, not a bank account or electronic money. The bonus balance contains free awards, not withdrawable cash. “Available” is the sum of paid and bonus funds. Bonuses are spent first, then paid funds.
There are no subscriptions, plans or recurring access fees. Paid operations require sufficient funds; features also depend on enablement and technical limits.
Top-ups are available only through Platega in Russian rubles (RUB). The minimum amount is 50 RUB; SBP requires whole-ruble amounts. Amount and restrictions are shown before payment. USD and cryptocurrency top-ups and other payment providers are not offered under the current terms.
Platega processes the payment. Any payment-service surcharge is disclosed before redirect; if its exact amount is unknown, the interface warns about it. The top-up amount is credited; the surcharge may be paid separately. Crediting follows server confirmation, not merely the user's return from a provider page.
4. Prices and charges
Prices are shown in the model catalog and the chosen function with the billing unit: input/output tokens, image, megapixel, time, characters or another stated unit. A megapixel is not a fixed image. Service pricing accounts for supplier cost, platform markup and applicable currency conversion; display precision may differ from operation accounting precision.
Final cost depends on model, input, result and settings. An estimate is not a fixed quote unless explicitly stated. Function stages such as search, text extraction and attachment processing may be charged as part of the function or separate recorded operations. History displays actual charges; unknown underlying cost is not represented as zero.
Stopping a stream, disconnecting or encountering an error after partial work does not always mean zero cost: performed processing, including context and generated output/reasoning, may be charged. An asynchronous operation may continue after the page closes. An error before a result depends on stages actually performed; erroneous charges must be investigated and corrected. Rights concerning unprovided or defective services remain intact.
New-request prices may change; completed charges are not arbitrarily repriced retrospectively. Request pricing is processing cost in USD × the Service exchange rate for a RUB balance × (1 + the platform markup fraction). Balance and charge records use four decimal places, underlying USD cost six. Text-model catalog display rates are rounded to six places; this is not an additional fee. Give support the operation identifier to verify a disputed calculation.
5. Performance and transaction documents
A top-up is an advance, not performance of all future requests. A request is accounted for to the extent of results actually supplied; a partial result does not establish proper performance of the entire request. Operation records help verify volume and cost and do not remove the right to dispute errors.
The Provider must issue and deliver legally required receipts, including for advance payments, within the rules and deadlines applicable to professional income tax. An internal statement or Service operation receipt is not a “My Tax” receipt. Contact support if a receipt is missing; the duty does not depend on that enquiry.
6. Refunds and termination
You may decline further services and request the unused paid balance back. Procedure, deadlines, errors and defect rights are in the refund policy. Already accounted service costs are not deducted twice. Blocking or deleting an account does not itself cancel lawful refund rights.
The unused paid balance is refunded within 10 calendar days of receiving the request, or sooner if law requires. The entire unused paid balance is refunded without any additional deductions, including fees charged by Platega or other payment providers, refund costs or other Provider expenses. Bonus funds are not user payments and cannot be refunded as money.
To request a refund, write to support@open-learn.ai, identifying the account and payment by its date, amount or identifier. Refunds use the original payment method where possible; if technically impossible, a lawful alternative is agreed. Payment verification and rights concerning errors remain governed by the refund policy.
7. Liability and changes
The Provider may engage suppliers while retaining statutory responsibility. Users follow the terms. Mandatory consumer rights and liability for defective or unprovided services are preserved.
A new edition applies to new acceptances and future relationships to the extent permitted by law; prepaid obligations are not arbitrarily worsened. The contract lasts until obligations are performed or lawfully terminated. Russian law applies with mandatory consumer rights and lawful jurisdiction choices preserved. Claims: support@open-learn.ai.